Service management : strategy and leadership in service business Richard Normann
Material type:
TextPublication details: New York John Wiley & Sons 1991Edition: 2nd edDescription: 185pISBN: 0471928852Subject(s): Business Management | Service ManagementDDC classification: 658.405 8
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Amity University Kolkata Central Library Reference | Reference | 658.405 8 NOR (Browse shelf(Opens below)) | Not For Loan | ASM12422 | |
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Amity University Kolkata Central Library | 658.405 8 NOR (Browse shelf(Opens below)) | Available | ASM12423 |
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| 658.404 JAL Software project management in practice | 658.404 PRO Project management : core textbook | 658.405 2 DIG Negotiation skills in 7 simple steps | 658.405 8 NOR Service management : strategy and leadership in service business | 658.4052 LEW Negotiate to succeed | 658.4058 MCL Global services outsourcing | 658.4058 SAW Competitive strategies for services businesses |
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