659 ZIK ASM6095 ASM6096 ASM6097 ASM6098 ASM6099 ASM6100 ASM6101 ASM6102 ASM6103 ASM6104 ASM6105 ASM6106 ASM6107 ASM6108 ASM6109 ASM6110 ASM6111 ASM6112 ASM6113 ASM6114 ASM6115 ASM6116 ASM6117 ASM6118 ASM6119 ASM6120 ASM6121 ASM6122 ASM6123 ASM6124 ASM6125 ASM6126 ASM6127 ASM6128 ASM6129

Customer relationship management / William G. Zikmund; Raymod McLeod, jr.; Faye W Gilbert . – New Delhi : Wiley , 2005 178p. ISBN9788126528059 • Business Management; • Customer Management; • Customer Relation; • Public Relation McLeod, Raymond & Gillbert, Faye W.