TY  - BOOK
AU  - Richmond, Virginia
AU  - McCroskey, James 
TI  - Communication apprehension, avoidance and effectiveness 
SN  - 9780205279821
U1  - 658.4033 
PY  - 1985///
CY  - USA
PB  - Allyn and Bacon
KW  - Business Management;
KW  - Business Communication;
KW  - Business Analysis
ER  -