TY  - BOOK
AU  - Sawyer, Deborah C.
TI  - Competitive strategies for services businesses 
SN  - 9788179929421
U1  - 658.4058 
PY  - 2008///
CY  - New Delhi
PB  - Jaico
KW  - Business Management;
KW  - Competitive Strategies;
KW  - Business Service
ER  -