TY  - BOOK
AU  - Harmon, Paul
TI  - Business process change : a business process management guide for managers and process professionals
SN  - 9780128003879
U1  - 658.406 
PY  - 2014///
CY  - New Delhi
PB  - Elsevier
KW  - Business Management
KW  - Business Process Change
KW  - Organizational Change
KW  - Management Information System
ER  -