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		Services marketing : integrating customer focus across the firm Valarie A. Zeithaml & Mary Jo Binter by Zeithaml, Valarie A \| Bitner, Mary Jo. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi MGH 2003Availability: Items available for loan: Amity University Kolkata Central Library (4) Call number: 658.8 ZEI, ... Items available for reference: Amity University Kolkata Central Library Not For Loan (1) Call number: 658.8 ZEI. Place hold Add to cart (remove)
		Services marketing : integrating customer focus across the firm Valarie A. Zeithaml & others by Zeithaml, Valarie A \| Bitner, Mary Jo \| Pandit, Ajay. Edition: 7th ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi MGH 2019Availability: Items available for reference: Amity University Kolkata Central Library Not For Loan (1) Call number: 658.81 ZEI. Add to cart (remove)

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