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		No cover image available No cover image available Customer service nightmares: 100 tales of the worst experiences possible and how they cloud have been fixed Nancy Friedman by Friedman, Nancy. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Viva Books 2006Availability: Items available for loan: Amity University Kolkata Central Library (2) Call number: 658.8 FRI, ... Items available for reference: Amity University Kolkata Central Library Not For Loan (1) Call number: 658.8 FRI. Place hold Add to cart (remove)
		No cover image available No cover image available The innovator's dilemma Clayton M Christensen by Christensen, Clayton M. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Harper Business 2006Availability: Items available for reference: Amity University Kolkata Central Library Not For Loan (1) Call number: 658.4 CHR. Add to cart (remove)

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