| 000 | 00643nam a22002297a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20170516055129.0 | ||
| 008 | 170516b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788177223767 | ||
| 082 |
_a658.8 _bCLO |
||
| 100 | _aClow, Kenneth E. | ||
| 245 |
_aServices marketing: operation, management, and strategy _cKenneth E. Clow; David L. Kurtz |
||
| 250 | _a2nd. ed. | ||
| 260 |
_aNew Delhi _bBiztantra _c2009 |
||
| 300 | _a460p. | ||
| 650 | _aBusiness Management; | ||
| 650 | _aService Management; | ||
| 650 | _aMarketing Management; | ||
| 650 | _aService Marketing | ||
| 700 | _aKurtz, David L. | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c1549 _d1549 |
||