000 | 00610nam a22002177a 4500 | ||
---|---|---|---|
003 | OSt | ||
005 | 20170517033552.0 | ||
008 | 170517b xxu||||| |||| 00| 0 eng d | ||
020 | _a9781403928622 | ||
082 |
_a659 _bSHA |
||
100 | _aShainesh, G | ||
245 |
_aCustomer relationship management: a strategic perspective _cG Shainesh; Jagdish N Sheth |
||
260 |
_aNew Delhi _bMacmillan _c2010 |
||
300 | _a198p. | ||
650 | _aBusiness Management; | ||
650 | _aPublic Relation; | ||
650 | _aCustomer Relation; | ||
650 | _aRelationship Management | ||
700 | _aSheth, Jagdish N | ||
942 |
_2ddc _cBK |
||
999 |
_c1563 _d1563 |