| 000 | 00595nam a22002057a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20170517034643.0 | ||
| 008 | 170517b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788126528059 | ||
| 082 |
_a659 _bZIK |
||
| 245 |
_aCustomer relationship management _cWilliam G. Zikmund; Raymod McLeod, jr.; Faye W Gilbert |
||
| 260 |
_aNew Delhi _bWiley _c2005 |
||
| 300 | _a178p. | ||
| 650 | _aBusiness Management; | ||
| 650 | _aCustomer Management; | ||
| 650 | _aCustomer Relation; | ||
| 650 | _aPublic Relation | ||
| 700 | _aMcLeod, Raymond & Gillbert, Faye W. | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c1564 _d1564 |
||