| 000 | 00591nam a22002057a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20170518040103.0 | ||
| 008 | 170518b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780071357753 | ||
| 082 |
_a659 _bNEW |
||
| 100 | _aNewell, Frederick | ||
| 245 |
_aLoyalty.com: customer relationship management in the new era of internet marketing _cFrederick Newell |
||
| 260 |
_aNew Delhi _bMcGraw Hill |
||
| 300 | _a325p. | ||
| 650 | _aBusiness Management; | ||
| 650 | _aPublic Relation; | ||
| 650 | _aCustomer Relation; | ||
| 650 | _aCustomer Management | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c1592 _d1592 |
||