000 00463nam a22001697a 4500
003 OSt
005 20170728030320.0
008 170728b xxu||||| |||| 00| 0 eng d
082 _a659
_bROB
100 _aRoberts Phelps, Greham
245 _aCustomer relationship management
_cGreham Roberts Phelps
260 _aKolkata
_bViva
_c2008
300 _a230p.
650 _aBusiness Management;
700 _aCustomer Relationship Management
942 _2ddc
_cBK
999 _c2439
_d2439